Free Shipping In USA And Canada For The Holidays  

Order by December 15 to Guarantee for Christmas! 


Shipping Methods

The following shipping methods are currently available for Canadian customers:

Shipping Method

Cost

Delivery time from date shipped

Free (orders over $99)

    N/A

2-7 business days

Standard (Canada Post)

$6 - $15

2-7 business days

Expedited (FedEx)

$14 - $40

1-4 business days (depending on location). 

International

  International shipping not available


*Note – prices are based on ONE shoe in cart. 


We ship Canadian orders using Canada Post. 

Order Processing Times and Order Tracking

Please allow 1-3 business days for handling time. Please note handling time may take longer during peak sale periods. 

Orders placed before 11:00 a.m. ET are processed the same business day, Monday through Friday. Holiday and Weekend orders are processed the following business day. We may ship multiple piece orders out from multiple locations, and they may be received separately. 
 

Confirmation Emails

You will receive a confirmation email immediately following the placement of your order. You will also receive a shipping confirmation email, which will include a tracking number for your order. These emails are sent automatically. If you do not receive these notifications, please check your spam folder or contact info@oliberte.com
 

Cancellations

Occasionally an item sells out and we may need to cancel your order. If for any reason your item is unavailable, we will notify you by email and your credit card will be refunded. Note – refunds may take up to 5 business days to appear in your bank account.
 

Lost or Stolen Packages

If you have not seen any tracking movement within 5 business days of your shipping confirmation email, please email us at info@oliberte.com or call 905-901-3660, and we will be happy to look into it for you.

Additional Confirmations


We will contact you by email or phone if any additional information is necessary to identify or confirm your order. We reserve the right to cancel any order.

Free Returns


We accept returns and exchanges for North American customers for up to 
45 days after the item was purchased. Products sold and stated as FINAL SALE, Gorilla Wax and Wallets are not eligible for return or exchange, no exceptions. Items must be unworn and in re-sellable condition. For more information, go to http://ca.oliberte.com/returns_exchanges